The Savola® work order App supports the on-site technicians and record the work progress. The work order App follows the Service Line App. The requester can send with the Service Line App a service request. The reported incidence appears with comments from the supervisor at the order app, installed at a Smart Phone or Tablet. The worker on-site reports with the work order App the status and work progress of the particular task. E. g. set status to “In progress” or “done” with comments for the supervisor. The status changes will be sent automatically to the central database for further action. The incident requestor will be informed immediately about the status changes at his mobile phone via the service line app. The Dashboard App based on a selection by status, location or project.